General Data Protection Regulation
Rules of personal data processing and protection in connection with goods and services offer and sale
1. PERSONAL DATA ADMINISTRATOR
1.1. These Rules of personal data processing and protection in connection with the offer and sale of the goods and services (hereinafter referred to as the “Rules”) of the National Theatre, an organisation partly financed from the public purse, based at the address Ostrovní 1, 112 30 Praha 1, Czech Republic, Reg. No.: 00023337, Tax Reg. No.: CZ00023337 (hereinafter referred to as the “Seller”) stipulate the processing and protection of the personal data of the natural persons the Seller processes in connection with the operation of the Seller’s internet shop (hereinafter referred to as the “Internet Shop”) and with the operation of the Seller’s box offices and other organisational sections, pertaining to the offer and sale of tickets for theatre performances, guided tours, workshops and other events, gift vouchers and goods, as well as accompanying services, such as accommodation, parking, research activities, including lending archival materials and theatre costumes.
1. 2. The Seller operates its Internet Shop on the website www.narodni-divadlo.cz, entailing the initial phase of registration, reservation, order and purchase through the shopping basket of the Colosseum reservation and sales system of the company Perfect System, s. r. o. (hereinafter referred to as the “Website”). The Website contains the information about the Seller’s activities and the Seller’s box offices and organisational sections connected with offering and sales of goods and services.
1. 3. The personal data subject is for the most part the “registered user” (the person who has set up a user account on the Website or has in a similar manner registered with the Seller, including as a member of the loyalty or club programmes) and other natural persons who are interested in concluding a contract of purchase, in their name or on behalf of an entrepreneur, i.e. reservation, order and purchase of services and goods (hereinafter referred to as the “Products”), or those who have already concluded a contract of purchase (hereinafter referred to as the “Buyer” or the “Customer”). The personal data subjects are also visitors to the Website and other natural persons who get into contact with the Seller, although they are not Customers (hereinafter referred to as the “Potential Buyer” or the “Potential Customer”).
1. 4. The personal data administrator (hereinafter referred to as the “Administrator”) is the Seller. When processing personal data, the Administrator complies with the effective legal regulations, particularly the General Data Protection Regulation, (EU) 2016/679, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and on repealing Directive 95/46/EC (Data Protection Directive), made by the European Parliament and Council on 27 April 2016 and implemented on 25 May 2018 (hereinafter referred to as the “GDPR”), Act No. 101/2000, on personal data protection, as amended, Act No. 89/2012, the Civil Code, as amended (hereinafter referred to as the “Civil Code”), Act No. 40/1995, on advertising, as amended, Act No. 480/2004, on certain information society services, as amended, and the Charter of the National Theatre as of 5 June 2012 (hereinafter referred to as the “Charter”).
2. TYPES OF THE PERSONAL DATA PROCESSED
2. 1. The Administrator processes these types of personal data in particular:
a) Identification and contact data, which the Customer is obliged to provide: first name and surname, user account password, Reg./Company No. and Tax Reg. No. (in the case of entrepreneurs), delivery address (for physical delivery of Products, accommodation and lending services), invoicing address (in the case of entrepreneurs), email address, telephone number, passport or ID card number (accommodation and lending services), signature (if required, age or date of birth) (in the case that a discount is dependent on age).
b) The data pertaining to reservations, orders, purchases and deliveries of the Products: the manner of delivery and payment, including the payment account number and partial payment card data, complaint data, data on the use of the Products (for instance, the result of electronic verification of tickets, delivery note data), the data from tax and actuarial documents, including information about making use of discounts and the advantages of the loyalty or club programmes.
c) Data from cookies, necessary for the proper functioning of the Website (see Article 9).
d) Data pertaining to the behaviour of the Website visitor or email data: activated links, movement on the Website and scrolling of the screen, the IP address, the device ID, the operating system, the screen resolution, the web browser, the times of opening and sending, and other data obtained from functional and analytical cookies (see Article 9).
e) Lifestyle and demographic data: interests and hobbies, preferences, sex, nationality, family status, job (position at work), education (academic degree).
f) Audio recordings of telephone calls made to the information line (informing that the calls are being recorded) and data on telephone calls.
g) Illustrative, journalist and documentary photographs, audio and visual recordings of the Seller’s activities.
h) Photographs, audio and visual recordings from the Seller’s CCTV cameras (informing of the cameras’ presence).
i) Data about the behaviour of the Seller’s Website visitors acquired through advertising and social networks (see Article 9).
3. LEGAL REASONS AND PURPOSE OF CUSTOMERS’ PERSONAL DATA PROCESSING
3. 1. The Administrator processes the Customers’ personal data for the following legal reasons in particular:
a) Owing to the necessity to meet its legal obligations (without the data subject’s consent; GDPR, Article 6, Clause 1c).
b) Owing to the necessity to prepare and perform contracts (without the data subject’s consent; GDPR, Article 6, Clause 1b).
c) Owing to the necessity to pursue the legitimate interests of the Administrator or a third party (without the data subject’s consent; GDPR, Article 6, Clause 1f).
d) On the basis of the data subject’s revocable, informed, explicit and free consent (GDPR, Article 6, Clause 1a).
3. 2. The Administrator processes the Customers’ personal data, as defined in Article 2. 1. (a–b), with the view to performing or fulfilling legal obligations, particularly in order to comply with the Civil Code, Act No. 634/1992, on consumer protection, Act No. 235/2004, on added value tax, and Act No. 563/1991, on accountancy.
3. 3. The Administrator processes the Customers’ personal data, as defined in Article 2. 1. (a–c), with the view to preparing and performing contracts, particularly for the following purposes:
a) Keeping of a customer account on the Website, or another form of registration with the Seller (for instance, a purchase order form, a research sheet when lending books, records in the loyalty or club programmes, etc.).
b) Communication pertaining to reservations, ordering and purchase of the Products prior to concluding contracts.
c) Implementation, reservation, ordering or purchase of the Products.
d) Delivery of the Products and delivery of confirmations and documents relating to reservations, ordering or purchase.
e) Delivery of information about significant changes to the Products (for instance, concerning cancelled performances, security threats or serious traffic situations).
f) Filing and executing the Buyers’ requirements and needs in the process prior to, during and after concluding of contracts.
g) Conducting complaint procedures and setting up the Seller’s claims (for instance, debt recovery).
h) Resolving situations and protection of the Seller’s and the Customers’ claims in detecting false theatre tickets, deceptive practices on the part of dealers, when communicating about giving back money for cancelled performances.
i) Using the data acquired from monitoring of the Website visitors necessary for the proper functioning of the Website and for displaying of the offer and making purchases on different devices of the Website visitors.
j) Conveying personal data to a third party executing the role of administrator (a contractual partner) or processor, if the personal data are processed with the aim to prepare and perform contracts.
3. 4. The Administrator processes the Customers’ personal data, as defined in Article 2. 1. (a–h), owing to the necessity to protect its legitimate interests, particularly the following legitimate interests:
a) Processing of the identification and contact data that are compulsory for the sake of reservation, ordering or purchase on the Website, setting up of a customer account or another form of registration with the Administrator, including the membership of the loyalty or club programmes, the data pertaining to reservations, orders, purchases and deliveries of the Products with the view to protecting its legal claims by means of keeping proper in-house records and checking.
b) Analysing the data pertaining to the behaviour of the Website visitors and the data acquired from emails, ascertaining the Website visitors’ preferences, testing new functions and applications with the aim to improve the provision of services, personalisation of the contents and storage of the setup of the web browser and device, as well as with the aim to improve the Website’s contents and to secure protection against attacks on the ICT infrastructure.
c) Working with the data of various groups of Customers from the viewpoint of their interests and hobbies, lifestyle and demographics, acquired through anonymous monitoring, and ascertaining the Customers’ opinions with the view to improving the Products and attaining effective marketing and sales.
d) Analysing the contents of audio recordings of conversations on the information line with the aim to control the quality of the services provided.
e) Taking, publishing and archiving illustrative, journalist and documentary photographs, audio and visual recordings of the Seller’s activities in compliance with Section 89 of the Civil Code for scholastic and artistic purposes, published for press, radio, television or similar news services, or processed in compliance with the GDPR by reason of public interest for purposes of archiving, scholastic and historical research.
f) Making photographs, audio and visual recordings from the CCTV cameras for the sake of protecting property and persons, preventing and detecting illegal activities, in concordance with Section 88 of the Civil Code in order to perform the rights or protected interests of other persons.
g) With the view to attaining effective marketing and informing of its activities in compliance with the Charter, operating telemarketing (telephone calls, SMS, MMS) and sending information consignments by post, including invitations to events. The Administrator allows the Customers to reject being sent such messages.
h) On behalf of the Seller, emailing commercial messages concerning the Seller’s Products and events, including invitations to events with the view to attaining effective marketing and informing about its activities in compliance with the Charter. The Administrator allows the Customers to reject being sent such messages.
i) Organising competitions with the aim to support the Products and enhance the Seller’s image, with their results being published in proof of veracity.
j) Conveying personal data to a third party executing the role of administrator (a contractual partner) or processor, if the Administrator processes personal data out of legitimate interest.
3. 5. The scope of the personal data necessary for preparation and performance of contracts depends on specific circumstances. In the case of the data subject’s purchase in person at box offices and other personal points of sale of the Seller (for instance, in the case of parking services), the Seller allows for purchases to be made without prior reservation or order and without requiring the Customer’s personal data (hereinafter referred to as the “Anonymous Customer”). In such a case, however, the Seller cannot perform contracts in the scope identical to that when personal data are provided, the Seller cannot deliver to the Anonymous Customer confirmation and documentation relating to the purchase electronically, the Seller cannot make available to the Anonymous Customer electronic contents (for instance, an e-book), the Seller cannot deliver to the Anonymous Customer information about significant changes to the Products (for instance, concerning cancelled performances, security threats or serious traffic situation). In such a case, the Seller is in a position of its being able to protect the legal interests of the Anonymous Customer to a limited extent in the event of sales of false tickets and occurrence of deceptive practices on the part of dealers.
3. 6. All the provisions of these Rules that are applicable to the Potential Customer are also applicable to the same extent to the Anonymous Customer.
3. 7. The Administrator processes the Customers’ personal data on the basis of the Customers’ consent, particularly in the following matters:
a) Using remarketing cookies for displaying of advertisements based on the Customers’ previous visits to the Seller’s Website and for division of the Customers into groups with the view to delivering relevant advertising messages (see Article 9).
b) Emailing commercial messages, if they do not meet the conditions under which the Customers can be emailed commercial messages without their giving consent (see Article 8).
c) Processing and publishing of photographs, audio and visual recordings that do not serve exclusively for illustrative, journalist and documentary purposes.
3. 8. If the Administrator identifies another type of personal data to be processed, different from the type it currently processes, or another legal reason and purpose for processing of the available types of personal data, if need be the Administrator will modify these Rules.
4. LEGAL REASONS AND PURPOSE OF POTENTIAL CUSTOMERS’ PERSONAL DATA PROCESSING
4. 1. The Administrator processes the Potential Customers’ personal data for the following legal reasons in particular:
a) Owing to the necessity to pursue the legitimate interests of the Administrator or a third party (without the data subject’s consent; GDPR, Article 6, Clause 1f).
b) On the basis of the data subject’s revocable, informed, explicit and free consent (GDPR, Article 6, Clause 1a).
4. 2. The Administrator processes the Potential Customers’ personal data, as defined in Article 2. 1. (a–h), owing to the necessity to protect its legitimate interests, particularly the following legitimate interests:
a) With the view to informing about its activities in compliance with the Charter and with the view to marketing and establishing business cooperation, sending of invitations to events, information and similar messages, while using telephone numbers (calls, SMS, MMS), postal addresses and email addresses, to publicly active persons, journalists, specialists and natural persons representing entrepreneurs. The Administrator allows the personal data subjects to reject being sent such messages.
b) Using the data acquired from monitoring of the Website visitors necessary for the proper functioning of the Website and for displaying of the offer and making possible future purchases on different devices of the Website visitors.
c) Analysing the data pertaining to the behaviour of the Website visitors and the data acquired from emails, ascertaining the Website visitors’ preferences, testing new functions and applications with the aim to improve the provision of services, personalisation of the contents and storage of the setup of the web browser and device, as well as with the aim to improve the Website’s contents and to secure protection against attacks on the ICT infrastructure.
d) Working with the data of various groups of Customers from the viewpoint of their interests and hobbies, lifestyle and demographics, acquired through anonymous monitoring with the view to improving the Products and attaining effective marketing and sales.
e) Analysing the contents of the audio recordings of telephone calls on the information line with the aim to control the quality of the services provided.
f) Taking, publishing and archiving illustrative, journalist and documentary photographs, audio and visual recordings of the Seller’s activities in compliance with Section 89 of the Civil Code for scholastic and artistic purposes, published for press, radio, television or similar news services, or processed in compliance with the GDPR by reason of public interest for purposes of archiving, scholastic and historical research.
g) Making photographs, audio and visual recordings from the CCTV cameras for the sake of protecting property and persons, preventing and detecting illegal activities, in concordance with Section 88 of the Civil Code in order to perform the rights or protected interests of other persons.
h) Conveying personal data to a third party executing the role of administrator (a contractual partner) or processor, if the Administrator processes personal data based on its legitimate interests.
4. 3. The Administrator processes the Potential Customers’ personal data on the basis of the Customers’ consent, particularly in the following matters:
a) Using remarketing cookies for displaying of advertisements based on the Customers’ previous visits to the Seller’s Website and for division of the Customers into groups with the view to delivering relevant advertising messages (see Article 9).
b) Emailing commercial messages, operation of direct telemarketing and direct delivery by post, if it does not concern natural persons representing entrepreneurs, publicly active persons, journalists and specialists.
c) Processing and publishing of photographs, audio and visual recordings that do not serve exclusively for illustrative, journalist and documentary purposes.
d) Personal data processing in connection with competitions, queries and market research.
4. 4. If the Administrator identifies another type of personal data to be processed, different from the type it currently processes, or another legal reason and purpose for processing the available types of personal data, if need be the Administrator will modify these Rules.
5. SOURCES OF PERSONAL DATA
5. 1. The Administrator processes personal data acquired directly from personal data subjects or from third parties, if the personal data subject has given consent to the third party conveying his/her personal data to the Administrator, for instance, if the personal data subject has authorised another person to physically collect a Product or if the third party has another legal reason and purpose for conveying the personal data to the Administrator, for instance, if the delivery of the personal data to the Administrator is necessary for the performance of a contract between a travel operator, hotel or culture agency and their Customer.
5. 2. The personal data subject affirms that the personal data provided by him/her are veritable and solely relating to his/her person, or that he/she has provided personal data whose use has not interfered with the rights of third parties. The personal data subject is obliged to inform the Administrator of changes in his/her personal data.
5. 3. The Administrator can process personal data automatically, particularly by monitoring the behaviour of the Website visitor and when reading email messages (without identification and contact data).
5. 4. The Administrator can process personal data from public files and records, yet only commensurately to the purposes for which the personal data subjects themselves have made such personal data public, or commensurately to the purposes for which such personal data have been filed and recorded.
5. 5. The Administrator does not practise fully automated individual decision-making that would have legal effect or significant impact on the personal data subject.
6. SPECIAL PERSONAL DATA CATEGORIES AND SPECIFIC TYPES OF PROCESSING
6. 1. To the legal effect of performing contracts of purchase, when applying the title to the discount for disabled persons the Administrator processes personal data relating to the health of the respective personal data subject. The Administrator does not process personal data bearing evidence to the data subjects’ racial or ethnic origin, political opinions, religion, philosophical opinions or membership of trade unions, genetic data, biometric data, and data relating to health, sexual life or sexual orientation (hereinafter referred to as the “Sensitive Personal Data”).
6. 2. The Administrator is entitled to process Sensitive Personal Data if the data subject has evidently made such personal data public, if processing of such data is necessary in order to determine, execute or defend the legal claims of the Administrator or if it is for the sake of a major public interest or if the Administrator has acquired consent to processing of such data.
6. 3. The Administrator does not knowingly process personal data of children younger than 16 years of age, unless their legal representatives have given consent to processing of such data.
6. 4. With the view to preventing illegal dissemination and making available of copyrighted works, the Administrator may display the Customers’ identification and contact data as part of the purchased electronic contents (for instance, e-book).
7. CONVEYANCE OF PERSONAL DATA TO THIRD PARTIES
7. 1. The Administrator is obliged to convey personal data to state administration bodies, if it is in compliance with the obligations stipulated by law, particularly when it comes to prevention and detection of illegal activities in line with the obligation to report illegal conduct or upon the request of the Police of the Czech Republic or another competent state administration body or in order to facilitate inspections carried out by a stage administration body. The Administrator is also obliged to convey personal data to a third party for the sake of execution of a judicial decision.
7. 2. In the majority of cases, the Seller processes personal data for its own purposes as their Administrator. So as to make it possible that contracts of purchase be performed and in accordance with its legitimate interests, the Seller conveys personal data to its contractual partners executing the role of the Administrator in order to secure payments and operation of the payment gateway, to transport partners, goods suppliers or the service centre within complaint procedures, to lawyers when legal claims are being recovered. On the basis of the data subjects’ consent, the Administrator conveys personal data to advertising and social networks.
7. 3. The Administrator can authorise a third party to process data as their processor, particularly when it comes to providers of ICT, the sales system, web services and applications. The processor only processes personal data in accordance with the Administrator’s instructions.
8. EMAIL COMMERCIAL MESSAGES
8.1. The Customer may receive by email information, special offers and news pertaining to the Seller or its Products, sent on behalf of the Seller to the Customer’s email address. Such email messages are not spam. The Administrator sends them with the aim to pursue its legitimate interest.
8. 2. The Administrator sends the Customers email commercial messages that do not pertain to the Seller or its Products or that are not sent on behalf of the Seller on the basis of prior consent. The Administrator sends email commercial messages to the Potential Customers on the basis of prior consent.
8. 3. The addressee of email commercial messages, sent either on the basis of the Seller’s legitimate interest or on the basis of consent, may cancel their sending at any time through the cancellation link, included in the respective email commercial messages, or through changing of the setup in the user account on the Website. If personal data subjects use more than one user accounts with different email addresses, they, for technical reasons, have to sign off from receiving email commercial messages for each email address separately. If personal data subjects ask the Administrator for their being signed off from receiving email commercial messages for a reason different from any one of the abovementioned reasons, the Administrator may require identification and verification documents in proof that the application has been submitted by a person entitled to do so.
9. COOKIES, PIXELS AND SIMILAR TECHNOLOGIES
9. 1. The Administrator’s Website stores cookies in the browser or device of the Website visitor over the short term or long term, or it contains transparent pixels and similar technologies with the aim to collect data from the Website visitor’s browsers or devices (hereinafter referred to as the “Cookies“).
9. 2. The Administrator’s essential functional cookies ensure, for instance, the possibility of registration and logging into a user account, or prevent emptying of the shopping basket when items are added. The Administrator processes such data, as it is necessary for performing contracts of purchase and with the legitimate aim to secure the functionality of the menu of the Products and their possible purchase.
9. 3. The Administrator’s non-essential functional cookies analyse the visit rate and make it possible to improve the functions of the Website, to remember the user’s language and other settings. With the view to optimising the Website, creating user profiles and improving its services, the Administrator uses web analytics tools, particularly Google Analytics and Google Tag Manager. The data acquired from the analytical cookies used by these tools are anonymised. The Administrator processes such data in line with its pursuing legitimate interests.
9. 4. With the view to adapting advertising and delivering relevant advertising messages on the basis of users’ behaviour when visiting the Website, the Administrator makes use of cookies of advertising and social networks, especially Facebook Pixel, Sklik and Google Adwords. The data acquired from such remarketing cookies are anonymised. The Administrator conveys the data to advertising and social networks on the basis of consent received from the Website visitor.
9. 5. When the Administrator’s functional cookies are turned off, the Website visitor cannot make full use of their functionalities. When the Administrator’s analytical cookies are turned off, the Website visitor forfeits the possibility of adapting the offer, and when the remarketing cookies are turned off, the Website visitor forfeits the advantages of being delivered relevant advertising content. The Website visitor gives consent to conveying the data from remarketing cookies to advertising and social networks by setting the web browser. The browser setting also affects the function of other cookies.
9. 6. The Administrator’s Website may contain inserted buttons of social networking sites, such as Facebook, Twitter, Instagram, YouTube, Google+, Pinterest. Clicking on an inserted social networking site button (for instance, the Like button) may result in passing the data from the Website visitor’s browser and device over to the respective social networking site, for which the Website visitor gives his/her consent to the social networking site by clicking on the respective button.
10. SECURITY OF PERSONAL DATA
10 1. The Administrator effects the security of personal and other data, and takes heed to high standards of data security by means of selecting reliable third parties to which the Administrator conveys personal data, be they executing the role of administrator as contractual partner or the role of processor.
10. 2. The Administrator restricts access to personal data to authorised employees and collaborating persons, who are obliged to keep discrete as regards personal data and their security.
10. 3. The Administrator employs technical, organisational and other safety measures that provide sufficient security, for instance, SSL/TLS, HTTPS, using encryption of data transfer, and hashing, limited access to ICT systems and data storage in secure data centres.
10. 4. The Administrator keeps records of activities, both manual and automated, during which personal data are processed.
11. THE PERIOD FOR WHICH PERSONAL DATA ARE PROCESSED
11. 1. The Administrator processes photographs, audio and visual recordings from CCTV cameras for 3 days.
11. 2. The Administrator processes the audio recordings of telephone calls on the information line and the data relating to such telephone calls only for an absolutely necessary period of time, no longer than 1 year.
11. 3. The Administrator processes the data acquired from Cookies only for an absolutely necessary period of time, no longer than 2 years.
11. 4. The Administrator processes the personal data essential for the preparation and performance of contrasts and the personal data pertaining to the lifestyle and demographics provided voluntarily by personal data subjects in connection with the preparation and performance of contrasts (processed on the basis of legitimate interest) for 5 years, starting from the date of the issuance of a tax document or a confirmation pertaining to the respective contract (reservation, order, purchase), or 5 years from the date of disabling of the Customer’s user account or similar registration.
11. 5. The Administrator processes personal data with the view to meeting its obligations stipulated by law, particularly regarding contracts, invoices and other actuarial and tax documents containing identification and contact data for 10 years, unless the relevant legal regulation stipulates otherwise.
11. 6. When processing personal data on the basis of the data subject’s consent, the Administrator processes such data for 10 years or until such consent is revoked.
11. 7. If prior to the expiry of any of the aforementioned periods of time judicial, criminal, administrative or other similar proceedings is instituted, the Administrator processes personal data throughout the duration of such proceedings and the remaining part of the period of limitation after their ending.
11. 8. The Administrator processes illustrative, journalist and documentary photographs, audio and visual recordings of the Seller’s activities for an indefinite period of time.
12. RIGTHS OF THE PERSONAL DATA SUBJECT
12. 1. Should the personal data subject suspect that the Administrator processes his/her personal data at variance with the protection of his/her private and personal life, or contrary to law, the personal data subject is entitled to:
a) Ask for explanation as to what type of data the Administrator processes, for what purpose, the period of time over which the data are processed, where the data are acquired, to whom they are conveyed, and as to what other rights the data subjects possesses (right to access).
b) Request rectification or completion of inaccurate personal data, if the data subject cannot update the personal data on his/her user account (right to rectification).
c) Withdraw his/her consent to having his/her personal data processed on the basis of consent (right to withdraw consent).
d) Require erasure, require restriction of the processing, or object to the processing of personal data with the view to pursuing legitimate interests, if the processing of personal data is not necessary for meeting obligations or legal titles (right to erasure, right to restrict processing), or if it does intervene with the interests and basic rights and freedoms of the personal data subject (right to object to processing based on legitimate interests).
e) Require transmit of his /her personal data in a structured, commonly used and machine-readable format (right to data portability).
f) Apply the right to sign off from being sent email commercial messages and having his/her personal data processed to this end, be such messages sent on the basis of the Seller’s legitimate interest (without the data subject’s consent), or on the basis of the data subject’s consent.
12. 2. The Administrator may request identification and verification documents in proof that the aforementioned rights are applied by an entitled person.
12. 3. Should the personal data subject deem the processing of his/her data controversial, he/she may lodge a complaint with the Office for Personal Data Protection, address: Pplk. Sochora 27, 17000 Praha 7, Czech Republic (right to lodge a complaint with a supervisory authority).
13. CONTACTS TO THE ADMINISTRATOR AND ITS REPRESENTATIVE
13.1. The Seller provides telephone and email support, assistance with purchase of the Products and information about them, as well as receives questions relating to personal data processing and protection from Monday to Sunday, from 10 am to 6 pm on the address eshop@narodní-divadlo.cz, and the telephone number +420 224 901 448. The Seller reserves the right to reduce the operation during such time as emergencies occur, for operational reasons and during the time of the theatre holiday.
13. 2. In the matters of the processing and protection of his/her personal data, the data subject may contact directly the Administrator’s representative for personal data protection, Mr. Antonio Leopolda, by emailing him to the address a.leopold@narodni-divadlo.cz or by sending a letter by post to the address Národní divadlo, Ostrovní 1, 112 30 Praha 1, Czech Republic.
14. FINAL PROVISIONS
14.1. These Rules have been drawn up in Czech and English. In the case of discrepancies between the two language versions, the Czech version is decisive.
14. 2. The Administrator reserves the right to modify these Rules at any time.
14. 3. These Rules have been in force and effect since 25 May 2018.
Prague, 25 May 2018
